When to Call an Ambulance – Getting the Help you Need, When You Need It

When to Call an Ambulance

When accidents happen and people get hurt, it’s important that you know when to call an ambulance and when the situation can be dealt with in another manner.

Ambulance services help many people with serious or life-threatening conditions. They also provide a range of other urgent and planned healthcare and transport services. Ambulance services should ensure that patients are given the appropriate level of care.


So it’s important that you know when to call an ambulance, and when not to. If you call for an ambulance when it isn’t needed, you could be preventing that specific level of care from reaching someone who is in need of it.

To make sure you know when to call an ambulance, here’s our useful guide:


When to call an ambulance

Call an ambulance in a medical emergency – when someone is seriously ill or injured and their life is at risk.

These instances can include:

  • loss of consciousness
  • an acute confused state
  • fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds


You should also ensure to call an ambulance immediately if someone is having a heart attack or a stroke. With these conditions, every second counts and it is important to make sure you get the correct help as soon as possible. This is also the reason you should never call for an ambulance when it isn’t needed – you could prevent an ambulance reaching someone in a serious, time critical condition.

You should also call for an ambulance if you believe someone is suffering from severe trauma. This could be the result of a shooting, stabbing, fall from height or serious road accident.


When NOT to call an ambulance

If it is not a life-threatening emergency and you or the person you are with does not need immediate medical attention, please consider other options before calling an ambulance. These options could include:

  • self care at home
  • talking to a pharmacist


Make sure you consider all your options and the circumstances before you make the decision to call an ambulance. Is anyone in immediate danger? Could you potentially get to a hospital quicker if you made your own way there?

If you’re looking for advice on a medical condition that doesn’t require an ambulance service, or if you want some more information on when to call an ambulance, take a look at the Helicopteros Sanitarios website. We can provide emergency and home visit services that can help, whatever the situation.

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